Southwest Airlines Boarding Groups: Complete Guide & Process

Southwest Airlines Boarding Groups: Complete Guide & Process – Southwest Airlines is known for its unique approach to air travel, and one of the most distinctive aspects of their service is their boarding process. Unlike most airlines that assign seats at booking, Southwest uses a boarding group system that can be both intriguing and perplexing to first-time flyers.

In this comprehensive guide, we’ll delve into Southwest Airlines’ boarding groups, how the process works, and how can passengers understand boarding groups to help you navigate your next flight with ease.

Understanding Southwest Airlines’ Boarding Process

The Basics of Southwest’s Boarding System

Southwest Airlines operates a unique open seating policy. Rather than assigning seats at the time of booking, the airline uses a boarding group system to determine when passengers will board the plane. Once on board, passengers can choose any open seat they like. This system, while different from traditional assigned seating, has its own set of advantages and challenges.

How Boarding Groups Work

Southwest’s boarding process is divided into three main stages: Check-In, Boarding Groups, and Aisle and Window Seating.

Check-In:	Southwest allows passengers to check in for their flight 24 hours before departure. The exact time you check in will determine your boarding position, which is crucial for securing a good seat. The earlier you check in, the better your boarding position.
Boarding Groups:	Passengers are divided into boarding groups labeled A, B, and C. Each group is further divided into numbered positions (e.g., A1, A2, B1, B2, etc.). These groups determine the order in which passengers aboard the aircraft.
Aisle and Window Seating:	Once onboard, passengers can choose any available seat. This means that the earlier you board, the better selection of seats you’ll have.

The Boarding Process in Detail

The boarding process can be broken down into several steps:

Pre-Board: Pre-boarding is reserved for those passengers with situations that require them to have a specific seat on the plane due to a disability or those who need assistance in boarding or stowing an assistive device. A pre-boarding designation needs to be arranged prior to boarding.

Group A

• A1-15: These positions are usually reserved for Business Select passengers (the most expensive type of ticket you can purchase on Southwest). If not all of the Business Select tickets were sold, other passengers can upgrade their position to the A1-A15 section for $30 to $50 (the upgraded boarding applies to just that flight, not your whole itinerary). If A1-A15 boarding positions are available, they will be available to purchase beginning 24 hours before departure.
• A16-30: This group is usually assigned to A-List Preferred or A-List members and anyone who purchased EarlyBird Check-In. However, an A boarding position is not guaranteed even if you have A-List, A-List Preferred, or EarlyBird Check-In.

Family Boarding/Active Duty Military/Passengers Needing Extra Time: Families traveling with a child who is 6 years old or younger can board after the A group regardless of their assigned boarding position. This does not need to be arranged ahead of time. You’ll just line up to the side and board when they call for families with young children.

Any active-duty military passengers are allowed to board at this time as well.

Any customers with a disability who just need a little extra time to board can go in this group. This needs to be pre-arranged by speaking to a ticket counter agent or a gate agent prior to boarding.

Group B

B 1-60: This middle-of-the-road group can vary depending on how full the plane is and how many people purchased EarlyBird Check-In. You can still end up in the B group when you purchase EarlyBird Check-In, however, you’ll probably be at the front of the pack if you do.

If you check in exactly 24 hours ahead of time, you’ll usually end up somewhere in the B group. If you have a B group boarding position, the chances are good that you’ll still be able to get a window or aisle seat or find 2 seats together if you’re traveling with a companion.

Group C

C 1-60: This is the group you will most likely get if you don’t check in right on time. While the C group isn’t a guaranteed middle seat, the chances are pretty high that you won’t be sitting in the ideal spot.

If you’re traveling alone, it’s worth it to go to the back of the plane in search of a window or aisle seat. If there are only middle seats left, the flight attendants will announce it so you’ll know when to give up and take the first seat you see.

Tips for Securing a Good Seat

• Check in Early: The key to getting a good boarding position is checking in as soon as the 24-hour window opens. Set a reminder so you don’t miss your check-in time.
• Consider EarlyBird Check-In: If you’re willing to pay a little extra, EarlyBird Check-In can give you a better boarding position, making it easier to find a good seat.
• Purchase Business Select: If you prefer a guaranteed spot in Group A, consider purchasing a Business Select fare, which includes additional perks and a guaranteed early boarding position.
• Be prepared for the Boarding Process: Familiarize yourself with the process and listen carefully for announcements at the gate. Boarding is usually done in order from A1 to A60, then B1 to B60, and so on.

The Logistics of Boarding Southwest Flights

Boarding a Southwest flight can be a little chaotic, but there are some things you can do to make the process smoother for everyone on board. Your passengers and crew will thank you.

Know which seats to choose:	The best seats on Southwest Airlines are typically the exit rows and bulkhead seats. These seats offer more legroom and are located at the front of the aircraft.
Move quickly down the aisle:	Once you board the aircraft, move quickly down the aisle to find a seat. This will help keep the boarding process moving smoothly.
Store your luggage quickly:	If you have a carry-on bag, try to store it quickly to avoid blocking the aisle.

Final Thoughts

Southwest Airlines’ boarding process may seem unconventional at first, but with a bit of preparation, it can be a straightforward and efficient system. Understanding how the boarding groups work and employing strategies to improve your boarding position can greatly enhance your flying experience. Whether you’re a frequent flyer or new to Southwest, knowing the ins and outs of their boarding process will help you make the most of your journey.

Remember, the key to a successful flight with Southwest Airlines is to check in early, consider paid options like EarlyBird Check-In or Business Select for better positions, and be prepared to choose your seat quickly once on board.

Frequently Asked Questions on Southwest Airlines Boarding Groups

Q1: What is the difference between EarlyBird Check-In and Business Select?

A1: EarlyBird Check-In is a paid option that automatically checks you in 36 hours before your flight’s departure, placing you in a better boarding position within Group A. Business Select fares include a guaranteed position in Group A, priority security screening, and additional perks like a free premium drink and bonus Rapid Rewards points.

Q2: Can I change my boarding position after checking in?

A2: No, once you’ve checked in and received your boarding position, it cannot be changed. If you’re unhappy with your position, you’ll need to try to improve it by checking in as early as possible for your next flight.

Q3: What happens if I miss my boarding group call?

A3: If you miss your boarding group call, you will still be able to board the plane, but you may need to wait until your boarding group is called. You might also find fewer available seats, particularly if you’re in a later group.

Q4: Can families or groups board together?

A4: Families with young children and passengers with disabilities can pre-board before the general boarding groups. For other groups traveling together, it’s best to check in at the same time to ensure similar boarding positions. However, seats are not reserved, so it’s possible that the group might need to split up if you’re not among the first to board.

Q5: Is there any way to improve my boarding position without paying extra?

A5: The best way to improve your boarding position without paying extra is to check in as soon as the 24-hour check-in window opens. This is the only way to secure the best possible position within your boarding group.

Q6: How does the boarding process affect seat selection?

A6: The boarding position determines the order in which passengers can choose their seats. The earlier you board, the more choices you’ll have for selecting a seat. Passengers in the later groups may find that the best seats are already taken.

Q7: Are there any benefits to having a boarding position in Group A?

A7: Yes, being in Group A gives you access to the best available seats, including window and aisle seats, as well as seats near the front of the aircraft. It also provides a more relaxed boarding experience, as you’ll have more time to stow your belongings and settle in.

Q8: What should I do if I have a connecting flight?

A8: If you have a connecting flight, you’ll need to repeat the boarding process for each leg of your journey. Ensure you have enough time between flights to go through security and make your way to the correct gate.

Q9: Can I bring a pet or service animal on board?

A9: Yes, Southwest Airlines allows small pets in the cabin for a fee, and service animals are permitted free of charge. Pet owners should check in at the gate to ensure they’re following the airline’s policies for traveling with animals.

Q10: How do I know which boarding group I am in?

A10: Your boarding group and position are printed on your boarding pass. You can also check this information on the Southwest Airlines app or website. Ensure you keep an eye on boarding announcements at the gate.