Key Features of Rwand Air Name Correction/Change Policy

Rwand Air offers its travellers the option to conveniently change or correct the name on their PNR ticket.
Additionally, travellers are suggested to take careful action within 24 hours of making the reservation if they are required to make a name change or correction.
Travellers are allowed to make corrections to the first three letters of their name, but an entire name change is not permitted.
Similarly, entirely correcting the surname is also not allowed.
Rwand Air permits travellers to correct only spelling errors on their flight tickets.
However, the airline stringently forbids shifting the ticket to another individual’s name.
If your name is wrongly printed on the ticket, you can get in touch with the airline’s booking department for guidance.

Types of Name Changes or Corrections Allowed by Rwand Air

Minor Name Changes – Simple spelling mistakes in your first, second, or third name can be changed without formal or legal documentation. These corrections may also involve obtaining new first, middle, or last names.
Surname Changes with Legal Documentation – To change your surname, the airline needs an official binding document such as a marriage certificate or divorce decree that consists of both your old and new names.

Note: In certain scenarios, a particular waiver code can carry out the change, like marriage, divorce, or adoption. If needed, one can correct their name because of marriage by carrying out the aforementioned steps. Additionally, you can have a talk with a Rwand Air representative to change your ticket for marriage. An original ID is required to authenticate your legal name change after marriage or divorce.

Rwand Air Name Change Procedures

There are multiple ways a traveler can apply for a name change. Let’s get into the details below-

Name Changes Online

Travelers can make their Rwand Air Name Change with the help of Rwand Air’s online website via “Manage My Bookings,” which permits changes and corrections. The procedure is outlined as follows:

Visit the official online portal https://www.rwandair.com/ to correct your name on the Rwand Air ticket.
Once you log in, choose “My Bookings” from the tabs given.
Fill in your “PNR” and other pieces of information.
Select “Locate My Trip.”
Choose “Personalize your Trip” on the new page.
Correct the names on the original bookings.
Select “Save Changes.”
Go through the ticket information again.
Make any essential payment.
Get an updated E-Ticket and name change verification email.

Name Correction Via Rwand Air Customer Care

A lot of times the online procedure may come out as cumbersome, so travellers can call Airfare Policy at +1 866-952-7309 (toll-free) to have a word with an executive for assistance on name corrections/changes. Carrying ID and documents is suggested for authentication.

Name Change at The Rwand Air Airport Ticket Counter

In addition to online choices available, Rwand Air passengers can correct/change names on their bookings at the airline ticket counter by offering original booking information and identification. Travelers should ask for additional booking details, as they have the right to be fully acknowledged of name change policies and guidelines.

Change Your Name through the Rwand Air Mobile App

Rwand Air’s user-friendly app provides a comfortable and easy online process for name changes. It offers flight information, prices, schedules, and so on. Anyone can use the app to make changes to their ticket by:

Installing and logging into the Rwand Air app.
Choose “Manage My Booking” and get through your booking.
Select “Change Name” for your scenario.
Going through the on-screen guidelines to change the name.
Verify your corrections and request a new boarding pass if required.
Note: The app is regarded as the most dependable process for Rwand Air name changes. In-app support can help if you have any queries.

Rwand Air Name Change Charges

Rwand Air applies a strategic approach to name change fees depending on the situation. If a correction is applied within 4 hours of reservation, no fee is charged. Otherwise, a fee is applicable:

For name corrections/issues on the booking, a name change fee of $50-$100 (or equivalent currency) needs to be paid.
Kids and children do not acquire discounts on the non-refundable name change cost.

Take Away

To summarize, changing your flight booking can be challenging while travelling or managing multiple journeys. To get through this, you can get in touch with Airfare Policy at +1 866-952-7309 (toll-free). Our experts are available to assist you with any essential booking changes, offering you the support you require.

Frequently Asked Questions on Rwand Air Name Change/Correction Policy

Q1: If I have the wrong name spelling printed on my booking, can I still board my flight?

No, your name must be equal to the government-issued photo ID that you display at check-in and security. If the names are not the same, you may not be permitted to board.

Q2: What types of name corrections does Rwand Air permit?

Rwand Air permits minor changes such as spelling mistakes in your first, middle, or last name. Entire name corrections are not allowed. You can change the first 3 letters of your first name, but not your surname.

Q3: Is there a time restriction to make a name correction on my Rwand Air booking?

Yes, Rwand Air suggests travellers make any name correction requests within 24 hours of reservation for a convenient process. Corrections made after 24 hours may apply additional fees.