Volotea Name Correction/Change Policy – Reserving an air ticket usually includes frequent mistakes. Many individuals make reckless mistakes while booking a ticket, such as filling in the wrong name credentials, dates, and destinations. In some scenarios, people even enter the wrong name entirely, which can have significant consequences for them. To help you with this issue, Volotea has incorporated a name correction/change policy that permits travellers to make essential changes to their name and other information.
Volotea established in 2012, is the low-cost carrier airline of Barcelona and operates from its main hub at Venice Marco Polo Airport, with a fleet of over 41 aircraft. The airline provides scheduled flights across the European side of the Mediterranean coast, along with Western and Southern Europe. As a low-cost airline, Volotea is aimed at providing excellent services and facilities to passengers. By following a balanced approach, the airline ensures substantial value for travellers, making flights as comfortable as possible.
If you are a Volotea traveller and have incorrectly put in the wrong name details in your flight reservation form, there is no need to give it a thought. We would like to present to you Volotea’s name correction/change policy, which focuses on simplifying matters for travellers. If you have any doubts or queries related to Volotea flight reservations, please get in touch with Airfare Policy customer support at +1 866-952-7309 (Toll-Free).
Key Features of Volotea Name Correction/Change Policy
- Volotea offers its travellers the option to conveniently change or correct the name on their PNR ticket.
- Additionally, travellers are suggested to take careful action within 24 hours of making the reservation if they are required to make a name change or correction.
- Travellers are allowed to make corrections to the first three letters of their name, but an entire name change is not permitted.
- Similarly, entirely correcting the surname is also not allowed.
- Volotea permits travellers to correct only spelling errors on their flight tickets.
- However, the airline stringently forbids shifting the ticket to another individual’s name.
- If your name is wrongly printed on the ticket, you can get in touch with the airline’s booking department for guidance.
Types of Name Changes or Corrections Allowed by Volotea
- Minor Name Changes – Simple spelling mistakes in your first, second, or third name can be changed without formal or legal documentation. These corrections may also involve obtaining new first, middle, or last names.
- Surname Changes with Legal Documentation – To change your surname, the airline needs an official binding document such as a marriage certificate or divorce decree that consists of both your old and new names.
Note: In certain scenarios, a particular waiver code can carry out the change, like marriage, divorce, or adoption. If needed, one can correct their name because of marriage by carrying out the aforementioned steps. Additionally, you can have a talk with a Volotea representative to change your ticket for marriage. An original ID is required to authenticate your legal name change after marriage or divorce.
Volotea Name Change Procedures
There are multiple ways a traveler can apply for a name change. Let’s get into the details below-
Name Changes Online
Travelers can make their Volotea Name Change with the help of Volotea’s online website via “Manage My Bookings,” which permits changes and corrections. The procedure is outlined as follows:
- Visit the official online portal https://www.volotea.com/en/ to correct your name on the Volotea ticket.
- Once you log in, choose “My Bookings” from the tabs given.
- Fill in your “PNR” and other pieces of information.
- Select “Locate My Trip.”
- Choose “Personalize your Trip” on the new page.
- Correct the names on the original bookings.
- Select “Save Changes.”
- Go through the ticket information again.
- Make any essential payment.
- Get an updated E-Ticket and name change verification email.
Name Correction Via Volotea Customer Care
A lot of times the online procedure may come out as cumbersome, so travellers can call Airfare Policy at +1 866-952-7309 (toll-free) to have a word with an executive for assistance on name corrections/changes. Carrying ID and documents is suggested for authentication.
Name Change at The Volotea Airport Ticket Counter
In addition to online choices available, Volotea passengers can correct/change names on their bookings at the airline ticket counter by offering original booking information and identification. Travelers should ask for additional booking details, as they have the right to be fully acknowledged of name change policies and guidelines.
Change Your Name through the Volotea Mobile App
Volotea’s user-friendly app provides a comfortable and easy online process for name changes. It offers flight information, prices, schedules, and so on. Anyone can use the app to make changes to their ticket by:
- Installing and logging into the Volotea app.
- Choose “Manage My Booking” and get through your booking.
- Select “Change Name” for your scenario.
- Going through the on-screen guidelines to change the name.
- Verify your corrections and request a new boarding pass if required.
- Note: The app is known as the most dependable process for Volotea name changes. In-app support can help if you have any queries.
Volotea Name Change Charges
Volotea applies a strategic approach to name change fees depending on the situation. If you apply a correction within 4 hours of reservation, you do not have to pay any fee. Otherwise, a fee is applicable:
- For name corrections/issues on the booking, a name change fee of $50-$100 (or equivalent currency) needs to be paid.
- Kids and children do not acquire discounts on the non-refundable name change cost.
What are the Eligibility Criteria for Volotea Airlines Name Change Policy?
Volotea Airlines has particular guidelines for changing the name on a booking, and here are the major points you need to know:
- Flight Criteria: This implies that if you’ve reserved a flight with Volotea, the option to change the name on the booking is only accessible for the segments of the journey that are carried out by Volotea. If the trip involves flights with different airlines, their policies would be applicable separately.
- Check-in Limitation: After completing the check-in procedures, making corrections to the name on the booking becomes limited. It’s necessary to cross-check the accuracy of the traveller’s name before initiating the check-in process.
- Ticket Code: The ticket booking must have a particular code to be entitled to a name correction. This code implies that the ticket is processed by Volotea Airlines.
- Single Correction: There is only one chance permitted to correct the name on a booking. It focuses on the significance of careful authentication during the reservation process to avoid mistakes.
More Criteria –
- In-Travel Minor Corrections: If there are minor differences in the name during the journey, corrections are possible. However, it’s important that the name on the booking exactly matches the name on the government-issued photo ID the passenger is using for travel.
- Restrictions on Birthdate and Gender Changes: Generally, corrections to a traveller’s date of birth or gender are not allowed. The exception is for minor changes needed because of mistakes made during the original booking.
- Limitation on Further Changes: Volotea Airlines permits only one change per customer. This focuses on the need for accuracy during the reservation process, as subsequent corrections may not be possible or may be subject to another set of rules and charges.
- There is a chance to correct the name within the first 24 hours of reservation. Volotea offers a choice to cancel the booking and rebook with the correct name under their 24-hour cancellation policy. This can be an easy solution for instant corrections without extra charges.
For more information on Volotea Airlines Name Change/Correction Policy, contact Airfare Policy at the customer support toll-free number – +1-866-952-7309.
What are the documents needed for the Volotea Name Change Request?
When applying for a name change request with Volotea, it’s significant to provide the essential documentation to support the change. Here’s a brief list of the documents particularly required:
- Government-Issued Identification: A valid government-issued identification document is important.
- Marriage or Divorce Documentation: If the name change is by marriage or divorce, additional documentation is required.
- Court Order (if applicable): In some cases, a court order may be essential to validate a legal name change request.
- Additional Documents for Minors: If the name change application is for a minor, additional documentation may be needed.
- Unaccompanied Minors: In the case of Unaccompanied Minors flying with Volotea, they are also eligible for name change requests.
Want to know more about the documents for name change? Contact Airfare Policy at the helpline number – +1-866-952-7309.
Take Away
To summarize, changing your flight booking can be challenging while travelling or managing multiple journeys. To get through this, you can get in touch with Airfare Policy at +1 866-952-7309 (toll-free). Our experts are available to assist you with any essential booking changes, offering you the support you require.
Frequently Asked Questions on Volotea Name Change/Correction Policy
Q1: If I have the wrong name spelling printed on my booking, can I still board my flight?
No, your name must be equal to the government-issued photo ID that you display at check-in and security. You do not have the permisiion to board the flight if the names are not the same.
Q2: What types of name corrections does Volotea permit?
Volotea permits minor changes such as spelling mistakes in your first, middle, or last name. You cannot change your name entirely. You can change the first 3 letters of your first name, but not your surname.
Q3: Is there a time restriction to make a name correction on my Volotea booking?
Yes, Volotea suggests travellers make any name correction requests within 24 hours of reservation for a convenient process. Corrections made after 24 hours may apply additional fees.