Avianca Airlines Flight Cancellation Policy

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Avianca Airlines Flight Cancellation Policy – Nowadays, airlines have become a necessary means of transportation for long journeys. We always book our tickets in advance, but sometimes we need to cancel our plans. However, some airlines charge huge fees for cancellations. Fortunately, Avianca Airlines has a more reasonable cancellation policy and provides proper refunds upon cancellation.

Table of Contents

Avianca Airlines Flight Cancellation Policy

1. Cancellation Conditions and Fees

Refundable Tickets:	If you purchased a refundable ticket, you can cancel your flight and receive a refund, subject to the fare rules associated with your ticket. Refundable tickets typically allow for cancellations with minimal fees or none at all, depending on the fare class.
Non-Refundable Tickets:	For non-refundable tickets, cancellations usually result in a fee, and you may not receive a cash refund. Instead, you might be issued a travel voucher or credit for future use. The amount of the fee and the conditions for receiving a voucher or credit vary based on the fare rules and the timing of the cancellation.
Low-Cost Fares:	Low-cost fares often come with stricter cancellation policies and higher fees. These tickets might be less flexible, and any cancellations could result in significant charges or forfeiture of the entire fare.

2. How to Cancel a Flight

Online: The easiest way to cancel a flight is through the Avianca website or mobile app. Log in to your account or enter your booking reference and last name to access your reservation. Follow the prompts to cancel your flight and review any applicable fees or credits.
Customer Service: If you need assistance or prefer to handle cancellations by phone, contact Avianca’s customer service. They can help process your cancellation and provide information on any fees or refunds.
Airport: If you’re already at the airport, you can cancel your flight at the Avianca check-in desk or customer service counter. Be aware that airport cancellations might be subject to additional fees.

3. Cancellation Timing and Policies

Before Departure: You can typically cancel your flight up to a few hours before the scheduled departure time. It’s advisable to make cancellations as early as possible to minimize fees and maximize your options for refunds or credits.
After Departure: Cancellations are not permitted once the flight has departed. If you miss your flight, you will need to contact customer service to discuss options, which may include rebooking for a later date or potentially losing the fare.

Explaining Avianca Airlines 24 Hour Cancellation Policy

Avianca Airlines’ 24-hour cancellation policy allows passengers to cancel their flight within 24 hours of booking without incurring cancellation fees, provided certain conditions are met. This policy offers a safety net for travelers who might need to adjust their plans shortly after booking.

Key Features of the 24-Hour Cancellation Policy:

Fee-Free Cancellations: If you cancel your flight within 24 hours of booking, you are generally eligible for a full refund without cancellation fees. This applies to both refundable and non-refundable tickets.
Booking Window: The 24-hour period begins from the moment you make your booking, and you must cancel within this timeframe to qualify for the fee-free cancellation.
Ticket Conditions: The 24-hour cancellation policy applies to most ticket types, including promotional and standard fares, but certain exceptions may apply based on fare rules or specific promotions.

How to Cancel Avianca Airlines Flight?

If you are referring to canceling your flight due to any reason specified, there are many ways to cancel your flight Avianca Airlines cancellation policy. It can be via call, website, third-party websites, or in person.

1. Online Cancellation:

Visit the Avianca Website: Go to the official Avianca website or use the mobile app.
Log In or Enter Booking Details: Log in to your Avianca account or enter your booking reference and last name to access your reservation.
Cancel the Flight: Follow the prompts to cancel your flight. Ensure that you complete the cancellation within 24 hours of the original booking to avoid any fees.

2. Customer Service:

Contact Avianca: If you prefer to handle the cancellation by phone or need assistance, contact Avianca’s customer service. Provide your booking details and request cancellation within 24 hours of booking to ensure eligibility for a fee-free cancellation.

3. Airport or Sales Office:

In-Person Cancellation: If you booked your flight through a travel agency or Avianca’s sales office, you can also cancel your booking at the same location. Make sure to do so within the 24-hour window.

What are the charges to cancel Avianca Airlines Flight?

The passenger can make a cancellation for free within the risk-free period. However, once the period ends, the passenger will have to pay the cancellation fees based on their fare class and destination. To have a proper idea about the airline cancellation charges keep roll with the outlined points:

The airline will not charge any cancellation fees on tickets that are canceled within 24 hours of reservation and the departure date is seven days away from the cancellation date.
The Avianca Airlines cancellation policy states that if a ticket is cancelled outside of the free cancellation period, the airline would incur a cancellation fee of up to USD 600 on international flight tickets. Cancellation costs will be assessed by the airline based on ticket type, destination, and any other criteria.
For all non-emergency flights, the passenger can cancel their tickets till the same day of departure. The passenger will be charged for the additional fees that are applicable to each of the tickets purchased based on fare types and destination.
When the risk-free period expires, the airline charges an amount equal to up to 80% of the entire airfare as cancellation fees. According to the Avianca cancellation policy, the airline may exclude ticket charges if the booking is cancelled due to operational difficulties.
On tickets that are booked through the third party agency, the airline will charge full ticket fare as Avianca cancellation fees. The airline will not entertain flight change requests in such scenarios.

Conclusion

Navigating Avianca’s flight cancellation policy involves understanding the terms associated with your ticket, including any applicable fees and procedures. Whether you have a refundable or non-refundable ticket, being informed about the cancellation process can help you manage your travel plans effectively. By using the online tools provided by Avianca, contacting customer service when needed, and following the outlined policies, you can handle cancellations with greater ease and confidence.

FAQs on Avianca Airlines Flight Cancellation Policy

Q1. How long does it take for Avianca to provide a refund?

Your reimbursement should arrive within three to four business weeks. As per the Avianca cancellation policy, the number of days depends on the mode of payment and the manner of cancellation.

Q2. What is the best way to contact the Avianca customer service team?

The easiest way to contact the Avianca customer support staff is through an official channel. You can contact the team and receive immediate assistance with your problems.

Q3. Do I have to pay cancellation costs if I cancel on the same day as the purchase?

No. You do not have to pay Avianca flight cancellation fees if the cancellation is made on the same day as the purchase. However, the cancellation date should be at least one week before departure.